What’s the story with the hypatia sizes?
At hypatia, we have named our sizes in a non-conventional way: small is beConfident, medium is beFeisty, large is bePassionate and extra large is beBrilliant. We hope you enjoy being the confident, feisty, passionate, brilliant woman you are. Our size charts open in a new window, so you can keep that window open as you progress to the store to be sure you select your correct size. Who knows, maybe you’ll begin thinking of hypatia sizes as you shop for other apparel, too.

What if I don’t fit into any of the sizes listed?
The last thing we want is for someone to feel left out. If we do not offer a shirt in your size, please email us at info@behypatia.com. It may take a few weeks for us to get you your shirt, but we will do our best to make that happen – we promise.

How do I place an order?
We prefer you place an order by visiting the hypatia Boutique on our site. But, if for some reason you do not wish to do so, you can contact us at info@behypatia.com and we will do our best to accommodate you. If you are a retailer and would like to carry hypatia apparel in your boutique, please fill out our contact form and we will contact you promptly.

What types of payments does hypatia accept?
hypatia accepts credit card payments (Visa, MasterCard, American Express, Discover), money orders, cashier’s checks, personal checks (item(s) will not be shipped until the check clears), or payments through your PayPal account. If you prefer to pay with other than a credit card or PayPal please email your order to info@behypatia.com and we will provide you with the information you will need to do so.

Why does hypatia use PayPal when processing my payment?
PayPal is one of the largest online payment networks in the world. Even without a PayPal account, we are able to accept your payments using the credit cards listed above. Also, PayPal uses SSL technology to keep your information safe and they actively protect the privacy of your data, as we do.

Do I have to pay sales tax?
Because we have established our business in the state of California, sales tax will be charged only to California residents.

How does hypatia protect my information?
Once you select the items you wish to purchase from our boutique, your shopping experience is secured using SSL technology (check the address bar for https:// to verify this – the “s” signifies the site is secure). hypatia will only retain your credit card information long enough to process your order. We will not store it in our database. Please review our privacy policy for more information.

When can I expect to receive my hypatia shirt?
In most cases, you will receive your merchandise no later than 14 days from the date you place your order. If for some reason it will take longer, we will let you know.

Can I ship to an address other than my billing address?
Currently, yes. But, this could change quickly if we are made aware of any irresponsible actions.

What if I live outside the United States and I want to order hypatia apparel?
Please email us at info@behypatia.com and we will arrange the shipping details with you. You will be responsible for paying tariffs and duty taxes from your respective country.

What if I need a different size or the merchandise is damaged?
Your merchandise may be exchanged within 14 days of receipt if it is damaged or the wrong size. hypatia is not responsible for any return shipping costs. hypatia will exchange your merchandise and ship it back to you at our cost. If you wish to make an exchange, follow the instructions for exchanging merchandise on your invoice to ensure proper processing.

What about refunds?
There are no refunds.

What if I receive the wrong order?
We hope this never happens. We strive for perfection! But if it does, please email us at info@behypatia.com. hypatia will pay for additional shipping costs and we will make sure we get you the correct merchandise.

What if my question isn’t answered here?
Send us an email at info@behypatia.com and we will answer it.

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